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cloud services

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Cyber Essentials

What is meant by cloud services?

Different components of computing are available to users remotely over the internet and payable on demand or by subscription. Cloud services is the collective name for these externally manged managed services. Examples are: Microsoft 365, Dropbox, GoogledriveGoogle Drive, AWS and Citrix Workspace.

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Most servers used for cloud services are owned by private organisations such as Amazon, Microsoft or Apple, they keep millions of peoples’ data that is made accessible to them via the internet. The biggest data storage servers in the world are located in China, USA and India, some are even situated at the bottom of the ocean.  The location of the computers in ‘the cloud’ that hold your data is very important.  This This is the legal location of the data, and if that is ‘personal data’, you may be breaking the law if it is located outside the UK or the European Union.  It is also important to know something about the company that is hosting the cloud service and looking after the computers which hold your data.  Many data centres are kept up to date and secure, but some are not, and may put your data at risk. 

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When you are setting up your cloud service account, you will be asked to set a password, this must have at least 8 or more characters. You must also enable MFA on your account (if available), this means that in addition to the password, account holders will be asked to prove their identity with one or more other ways. This could be through a code sent to another device such as a text message to a mobile phone or a single use code generated by an authenticator app or physical token. There are four types of additional factor that may be considered for businesses:

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